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Home surveys and installations are now available

04th May, 2020

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As we are sure you are aware, many businesses across the UK have been closed down for many weeks. This included us at Reynolds, and next week our showrooms will still remain closed. However we have had advice from the Government last week stating that, by strictly following the advice given by Public Health England and by putting safety precautions in place, we can restart visits to homes to measure and install window blinds, curtains, shutters and awnings.

For the last few weeks we have been offering a virtual survey service, where customers have been calling us or emailing in photos and window sizes. We have been discussing projects and pricing jobs with these customers so avoiding the need to visit their homes. This has worked really well for both customer and Reynolds, so we are happy to carry on doing this for the foreseeable future.

However there does come a point when we need to visit your home - either measure for or to fit products. So we spent a lot of time last week developing a new way of working in these changed times to keep both you and us as safe as we can. These include:

- Overshoes, mask and hand sanitiser for all of our installers, plus new instructions about how to work safely when visiting homes.

- Special additional cleaning regimes in our vehicles, factory and customer care centre.

- Social distancing requirements in the home and in our premises.

We have a video that we have made below that tells you all about these.

If you are happy with the precautions that we are taking, and would like to book either a fitting or installation, please click here and we will be delighted to arrange this.

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